To ask questions or find out more about Dr. Dave’s physician-developed,
pharmaceutical-grade health and anti-aging solutions,
just contact Dr. Dave at:
If you are having trouble ordering Click Here for a list of common problems.
We at DrDavesBest.com want your online experience to be an enjoyable experience. To that end, we have created an ordering, shipping and payment process with your convenience in mind.
Most orders ship within 2 business days. Once your order is shipped, a delivery confirmation will be sent to you with a carrier tracking number. Please feel free to access our order tracking page to track your shipment. Mail or Fax orders are shipped once payment is received. To ensure prompt delivery all orders are shipped USPS Priority Mail (unless otherwise specified).
Due to the popularity of some items, backorders may occasionally occur. In this situation, we will notify you and ship all in stock items in your order. Backordered items will ship to you as soon as they become available and you will be given preferential treatment based on when we received your order!
Please note also: For International Shipping
Due to the changing nature of customs regulations, Dr. Dave's Best cannot be responsible for items that are seized by customs. All of our product ingredients are listed on the web site and we encourage you to be familiar with your own country's regulations. Please contact our customer service at 866-654-7670 if you have any questions before ordering.
Absolutely no refunds will be given for materials lost seized or otherwise not returned by customs or other government authorities. The customer assumes ALL responsibility for all goods seized, damaged, or impounded by government authorities. Items return by said authorities may be refunded minus postage handling and restocking fees provided they are returned intact to Dr Dave's Best.
Again: PLEASE BE FAMILIAR WITH YOUR OWN GOVERNMENT'S POLICIES REGARDING THE IMPORTATION OF SUPPLEMENTS!
Guarantee - Please note as of September 1, 2010 Dr Dave’s Best can no longer offer any refunds on returned merchandise. Please make sure you want the product before you order it! Any charge backs on products that were ordered will be contested. Sorry for any inconvenience but people have completely abused the refund system. We do not offer money back on any info products including CD, DVD or any other non-consumable product, unless it is defective. In that case, any defective CD, DVD and or books will be promptly replaced after defective merchandise has been returned. Please review our disclaimer for international orders.
Refund Policy on Frequency discount/continuity - You may cancel your frequency/continuity at any time, however, to receive a refund you must cancel 72 hours before shipment date. This must be done via email to doc@drdavesbest.com or fax to (610) 916-3931. Please note that a phone call to customer service is not sufficient for a refund. This process be conducted via email must be paper documentation. Once again, any form of documentation of cancellation must arrive 72 hours prior to shipment date. Also note, any continuity returns without documentation of this nature is not eligible for a refund. If we receive them, we will return them back to the customer due to legal requirements. So we suggest you simply keep the shipment and cancel future frequency/continuity.
Disclaimer - These statements have not been evaluated by the FDA. None of the products listed or mentioned should be used as a substitute for medical advice, or to diagnose, treat or cure any illness. Always consult your personal physician before consuming any new supplements and never change any medications without his/her expressed permission.
